Updated 2/18/2022
*All refunds will be issued by check. They will be processed and sent out within approximately 30 days of your request.
**NOTICE: UPS, FEDEX, and USPS have suspended on-time delivery guarantees on shipments. The delivery dates shown in your cart are estimated and may fluctuate. If you need to help ensure by a certain date, please call 1-800-991-6011 and we’ll do our best to help accommodate your request.
Outreach, Inc. values integrity: To every degree possible, we do what we say we will do. If we cannot meet our obligations, we will do what it takes to make it right. If you find any physical defect or issues with your print job that
were NOT caused by a problem with the online customization file or other uploaded file you submitted, please contact us within 30 days of receipt of your product. If we determine that your product is defective or printed in an
inferior manner, you will receive a new identical product or a credit for a new product. Please request a Return Authorization Number by placing your order number and photos of the defect in an email to [email protected].